Unhappy Passenger Complains Loudly at Manchester Airport

A very unhappy holiday maker vented her frustration over delays experienced at Manchester Airport last week by taking control of the public address system and sharing her frustration with fellow travellers.

Her frustration was understandable as her flight to Cuba had initially taken off an hour late at 09:45 only to return to Manchester airport after developing a technical fault. Passengers were eventually disembarked and checked into an hotel at 16:00 but were then awoken at 03:00 to board a new flight. Then they were told that their flight was actually still in the hangar.

After passengers experienced difficulty in eliciting information from airline representatives the woman managed to take control of a microphone and began complaining about the dreadful treatment that they had received and requesting attention from a Thomas Cook representative. As she said in her announcement "We were dragged from our beds at 03:00 and the plane wasn't even ready. It's disgraceful".